Privacy Policy

Effective Date: July 30, 2026. This Privacy Policy explains how Dovin Premium LLC (“we,” “us,” “our”) collects, uses, shares, and protects information when you visit https://dovinpremium.com/ or place an order. By using our site, you agree to the practices described here.

1. Information We Collect

Information you provide: your name, shipping and billing address, email address, phone number (if given), order details, and any messages you send to support. Payment card details are entered directly with PayPal and are not collected or stored by us.

Information collected automatically: your IP address, browser type, device information, pages viewed, referring URLs, and interactions on our site, gathered through cookies and similar technologies described in Section 4.

We collect only what we need to process your order and run the store. We do not ask for sensitive categories of data such as government identifiers or health information, and we never request or receive your full card number. If you contact support, we keep the emails you send so we can follow up on your order, process returns, and answer future questions accurately.

2. How We Use Your Information

We use your information to: (1) process and fulfill orders; (2) arrange shipping and delivery; (3) send order, shipping, and support communications; (4) handle returns, exchanges, and refunds; (5) prevent fraud and secure our site; (6) measure and improve site performance and marketing; and (7) comply with legal and tax obligations.

We do not sell your personal information, and we do not use it for purposes unrelated to running this store.

We rely on our legitimate business interest in operating the store, your consent where the law requires it, and our legal obligations as the bases for these uses. If we ever intend to use your information for a materially different purpose, we will update this policy before doing so.

3. Sharing & Disclosure

We share information only with the service providers needed to run the store:

Recipient	Purpose
PayPal	Payment processing
USPS, UPS, FedEx	Order shipping and delivery
Google Analytics 4, Google Ads, Google Tag Manager	Site analytics and advertising measurement

We may also disclose information when required by law, subpoena, or valid legal process, or to protect our rights, customers, and the security of our site.

Each provider receives only the information required for its role — a carrier receives your name and shipping address, while PayPal receives the payment details it needs to complete the transaction. These providers are not permitted to use your information for their own marketing.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to keep your cart working, remember preferences, and understand how the site is used. Specific tools include:

• Google Analytics 4 (GA4) — traffic and usage measurement. Opt out at tools.google.com/dlpage/gaoptout.
• Google Ads — advertising and conversion measurement.
• Google Tag Manager — manages the tags above.

You can also disable cookies through your browser settings, though some site features may not work correctly if you do.

Cookies fall into two groups: essential cookies that make the cart and checkout function, and analytics or advertising cookies that help us understand traffic and measure campaigns. You can accept or refuse the non-essential cookies at any time through your browser or the opt-out link above.

5. Data Retention

We keep personal information only as long as needed for the purposes described here. Order records are retained for 7 years to meet tax and accounting requirements. Support emails are retained for up to 3 years. Analytics data follows the retention limits set within Google Analytics.

When information is no longer needed for these purposes, we delete it or anonymize it so that it can no longer be linked back to you. Backups containing personal data are cycled out on a regular schedule.

6. Data Security

Our site uses SSL/TLS encryption to protect data in transit. Payments are processed inside PayPal’s PCI-DSS compliant systems, and we never store full card numbers. While no method of transmission is perfectly secure, we apply reasonable safeguards to protect your information.

We review our safeguards regularly and limit internal access to personal information to the people who need it to fulfill orders and answer support requests. If a data breach ever affects your information, we will notify you and the appropriate authorities as required by law.

7. Your Privacy Rights

Depending on where you live, you may have the right to access the personal information we hold about you, correct inaccuracies, request deletion, and request a copy of your data in a portable format. To exercise any of these rights, email support@dovinpremium.com.

We respond to verified requests within a reasonable timeframe and may ask you to confirm your identity before we act, so that no one can change or delete your information without your permission. Exercising these rights is always free. You can reach our privacy contact any time at support@dovinpremium.com, and we’ll acknowledge your request promptly.

8. California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act gives you the following rights:

• Right to Know — request the categories and specific pieces of personal information we have collected.
• Right to Delete — request deletion of the personal information we hold about you.
• Right to Opt-Out — we do not sell your personal information, so there is nothing to opt out of, but you may confirm this in writing.
• Right to Non-Discrimination — we will not deny service, change prices, or reduce quality because you exercised these rights.

Submit a request to support@dovinpremium.com. We will verify and respond within 45 days.

9. Children’s Privacy

Our site is intended for adults. In line with COPPA, we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it. A parent or guardian who believes their child provided data may contact us at support@dovinpremium.com. If you are under 18, please use the site only with the involvement of a parent or guardian.

10. Third-Party Links

Our site may contain links to third-party websites, such as PayPal or carrier tracking pages. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any information. We do not control and are not responsible for how those third parties handle your data.

11. International Users

Our services are intended for U.S. residents only, and we ship within the United States. If you access our site from outside the U.S., you do so on your own initiative and are responsible for compliance with local laws.

Any information you provide is processed and stored in the United States. By using the site and placing an order, you consent to that processing in the United States.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised effective date. Significant changes may also be communicated by email. Questions about this policy can be sent to support@dovinpremium.com.

We encourage you to review this page periodically so you stay informed about how we collect, use, and protect your information. Your continued use of the site after an update means you accept the revised policy.